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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder Backups (6)
Questions about Site and Server Backups
Folder Billing (2)
Questions about invoices and billing issues
Folder Cancellations (1)
See Billing Category
Folder DNS (3)
DNS Related Questions and Issues
Folder Email (7)
Email Settings
Folder FTP (0)
Questions about FTP
Folder Getting Started Guides (1)
Getting Started Guides
Folder Plesk Control Panel (1)
Questions about the Plesk Control Panel

Most Popular Articles

Article Trouble Sending Email, Alternative to Port 25
If you are having trouble sending e-mails even though you can receive e-mail fine AND you have enabled SMTP Authentication, chances are good that...
Views: 128
Article Domain Registration, Transfer or Update? Which One?
When ordering a new hosting package, I'm given 3 options for domains.  What do each of them mean? Option 1: "I want Infinity Hosting...
Views: 116
Article Trouble Sending Email, SMTP Authentication
If you are having trouble sending e-mails even though you can receive e-mail fine, you should check to make sure that SMTP Authentication is...
Views: 113
Article POP3, SMTP and IMAP Settings
What should I use for my Incoming POP3, Outgoing SMTP or IMAP Settings? Unless you have been notified of special e-mail settings, you should...
Views: 104
Article When I add a Subdomain in Plesk, it doesn't show up, Why?
Currently, when subdomains are added, you must e-mail support to ask the subdomain be added to DNS so the rest of the world will see it.  Soon...
Views: 95

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